01335 453 453 Phones Open: 10:00am - 4:00pm

Delivery

Free UK Delivery 

We offer Free Next Day Delivery for all in stock items, on orders over £50. UK Deliveries are made by Royal Mail insured using a signed for next day* service complete with sent and received tracking information. In stock orders placed before 4pm will be dispatched the same day between Monday to Friday.

For orders under £50 this service costs just £7.50.

All customers also have the option to upgrade to a guaranteed next day service for £15.00 or an express delivery service, which is guaranteed to arrive with you the following working day before 1pm for only £18.00.

Please note, not all of our items will be available for next day delivery.

*While the majority of our standard deliveries arrive the next day, this is not guaranteed by our postal services. Customers that require a delivery by a certain date or time are advised to upgrade as outlined above. 

 

International Delivery

We accept all international orders with worldwide shipping available. We offer a fully tracked, insured and signed for international delivery service to the US, Europe and the rest of the World.

All postage costs will be automatically be calculated in the checkout. All orders under £200 will be sent via Royal Mail Airsure, which is a 3-5 day delivery service. We offer a fully tracked and insured delivery service on all orders over £200 using an international TNT 2-3 day delivery service. Delivery cost prices may vary dependant on your country and postcode/zip code.

All orders delivered outside of the UK, unless agreed otherwise, will be shipped on a Delivery Duty Unpaid (DDU) basis, which means that importation taxes and duties fall to the responsibility of the purchaser to pay. In such cases, the customer will need to pay this cost for the order to be released to them from the courier.

Please note the following brands; Grand Seiko, Bell & Ross, Hamilton, Tissot, Rado, Doxa and Oris cannot be shipped outside of the UK.

Contact our customer service team if you have any special delivery requests for your order on +44 (0)1335 453 453 or at sales@cwsellors.com.

 

 

Click & Collect

Click and Collect orders will be delivered to your chosen store usually on the next working day from placing your order (before 4pm Mon-Fri). Occasionally your order may take a little longer if sizing or adjustments are required, in this instance we will contact you by telephone and email to keep you updated with the progress of your order.

 

Bank Holiday & Christmas Deliveries

Please be mindful that there is a limited postal service during bank holiday periods and over the Christmas period. If you wish to receive your order for a specific date, please allow sufficient time and place your order in advance.

 

Interest Free Finance

Interest Free Credit orders will only be dispatched once your application has been confirmed by our finance company and these orders can only be delivered to your billing address. Your finance agreement will only be activated and become live once your item has been dispatched or collected from one of our stores.

 

Additional Information

When requesting a different billing and shipping address, we may require emailed proof of ID if you want delivery to an address other than your billing address.

There are some factors that may affect the delivery time of your order such as stock availability, in the case of us having to order a product directly from the supplier, or if you have any special requirements. If any of these factors result in the delivery of your order being extended, we will contact you to discuss the options available.

If your delivery time is affected by events that are out of our control such as adverse weather conditions, we will endeavour to get your order to you as quickly as possible, and a member of our customers service team will be available to help track your order.

  

Contact Us

Contact our customer service team if you have any special delivery requests for your order on +44 (0)1335 453 453 or at sales@cwsellors.com.

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