Guaranteed Christmas Delivery
Order before 11.30am 22nd December, for guaranteed UK delivery before Christmas on all ‘In Stock’ items.
Extended Christmas Returns Now Available
In addition to our 30 day returns policy all purchases made from 1st October 2018 qualify for our extended Christmas returns. Orders may be returned for either an exchange or full refund up until January 14th 2019. Standard terms apply.
For more information about our delivery and returns policies please contact a member of our sales team on 01335 453 453 or email us at email@example.com.
Free UK Delivery
We offer Free Next Day Delivery within the UK for all in stock items, on orders over £50. UK Deliveries are made by Royal Mail are fully tracked and insured using a signed for next day service. In stock orders placed before 4pm will be dispatched the same day between Monday to Friday, for next day delivery before 1pm.
For all orders under £50 delivery we offer a fully tracked and signed for delivery service for £7.50. We offer an express delivery option on all orders, which is guaranteed to arrive with you the following day before 1pm for only £15.00.
We accept all international orders with worldwide shipping available. We offer a fully tracked, insured and signed for international delivery service to the US, Europe and the rest of the World.
All postage costs will be automatically be calculated in the checkout. All orders under £200 will be sent via Royal Mail Airsure, which is a 3-5 day delivery service. We offer a fully tracked and insured delivery service on all orders over £200 using an international TNT 2-3 day delivery service. Delivery cost prices may vary dependant on your country and postcode/zip code.
All orders delivered outside of the UK, unless agreed otherwise, will be shipped on a Delivery Duty Unpaid (DDU) basis, which means that importation taxes and duties fall to the responsibility of the purchaser to pay. In such cases, the customer will need to pay this cost for the order to be released to them from the courier.
Please contact a member of our customer services team if you have any delivery special requests, or require further advice on the delivery of your order 01335 453 453 or firstname.lastname@example.org.
Click & Collect
Click and Collect orders will be delivered to your chosen store usually on the next working day from placing your order (before 4pm Mon-Fri). Occasionally your order may take a little longer if sizing or adjustments are required, in this instance we will contact you by telephone and email to keep you updated with the progress of your order.
Bank Holiday & Christmas Deliveries
Please be mindful that there is a limited postal service during bank holiday periods and over the Christmas period. If you wish to receive your order for a specific date, please allow sufficient time and place your order in advance.
Interest Free Finance
Interest Free Credit orders will only be dispatched once your application has been confirmed by our finance company and these orders can only be delivered to your billing address. Your finance agreement will only be activated and become live once your item has been dispatched or collected from one of our stores.
When requesting a different billing and shipping address, we may require emailed proof of ID if you want delivery to an address other than your billing address.
There are some factors that may affect the delivery time of your order such as stock availability, in the case of us having to order a product directly from the supplier, or if you have any special requirements. If any of these factors result in the delivery of your order being extended, we will contact you to discuss the options available.
If your delivery time is affected by events that are out of our control such as adverse weather conditions, we will endeavour to get your order to you as quickly as possible, and a member of our customers service team will be available to help track your order.
Please contact a member of our customer services team if you have any special delivery requests for your order on
01335 453 453 or at email@example.com