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Delivery Info

FREE UK DELIVERY

We offer Free Next Day Delivery within the UK, on all orders over £50. 

UK Deliveries are made by Royal Mail are fully tracked and insured using a signed for next day service. In stock orders placed before 4pm will be dispatched the same day between Monday to Friday, for next day delivery before 1pm.

For all orders under £50 delivery we offer a fully tracked and signed for delivery service for £7.50. We offer an express delivery option on all orders, which is guaranteed to arrive with you the following day before 1pm for only £12.00.

INTERNATIONAL ORDERS

We accept international orders with Worldwide shipping available. We offer a fully tracked, insured and signed for international delivery service to the US, Europe and the rest of the World.

All postage costs will be automatically be calculated in the checkout. All orders under £200 will be sent via Royal Mail Airsure, which is a 3-5 day delivery service. We offer a fully tracked and insured delivery service on all orders over £200 using an international TNT 2-3 day delivery service. Delivery cost prices may vary dependant on your country and postcode/zip code.

Please contact a member of our customer services team if you have any special requests or require further advice on the delivery of your order 01335 453 453 or sales@cwsellors.com.

 

BANK HOLIDAY AND CHRISTMAS DELIVERIES 

Please be mindful that there is a limited postal service during bank holiday periods and over the Christmas period. If you wish to receive your order for a specific date, please allow sufficient time and place your order in advance.

INTEREST FREE FINANCE 

Interest Free Credit orders will only be dispatched once your application has been confirmed by our finance company and these orders can only be delivered to your billing address. Your finance agreement will only be activated and become live once your item has being dispatched or collected from one of our stores. 

MORE INFORMATION

When requesting a different billing and shipping address, we may require emailed proof of ID if you want delivery to an address other than your billing address.

There are some factors that may affect the delivery time of your order such as stock availability, in the case of us having to order a product directly from the supplier, or if you have any special requirements. If any of these factors result in the delivery of your order being extended, we will contact you to discuss the options available. 

If your delivery time is affected by events that are out of our control such as adverse weather conditions, we will endeavour to get your order to you as quickly as possible, and a member of our customers service team will be available to help track your order. 

Please contact a member of our customer services team if you have any special requests for your order 01335 453 453.

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